Customer area

My account

Your BikeTrack account links your tracker, the app and your subscription. Everything is managed here and in the app — no extra password to remember.

How it works

One account, created for you

Nothing to sign up for: your account already exists as soon as you own a BikeTrack.

Created at purchase

When you order on biketrack.fr, your account is created automatically with the order's email address. You set your password from the welcome email.

Or created in the app

Received a tracker without ordering online? Create your account in the BikeTrack app and pair the tracker over Bluetooth.

Tracker, app and subscription together

Your account gathers your trackers, alerts and subscription. Subscriptions are managed here, on the website — the app sells nothing.

Subscription & billing

Get my management link

Enter your account's email address. We'll send you a secure link to your management area (change plan, update card, download invoices) or a summary of your account.

The link is valid for a limited time and is only sent to the account's address. We never confirm to a third party whether an account exists.

Day to day

Manage from the app

Location, alerts, parking mode, GeoRisk map, password and account deletion: everything else happens in the BikeTrack app.

  • ✓Real-time tracking and history
  • ✓Alerts, 109 dB alarm and parking mode
  • ✓Password, profile and account deletion

The app is free. Nothing is sold inside it: your plans are managed only on biketrack.fr.